ZERO DOWNTIME RENEWAL

DSC Renewal & Technical Support

Renew your expiring or expired Digital Signature Certificate instantly on your existing USB token. Save token hardware costs, complete 100% paperless eKYC in 15 minutes, and get free remote AnyDesk assistance for portal drivers & Java configuration.

WhatsApp Support

HASSLE-FREE CONTINUITY

Why Pay for a New Token When Your Old One Works?

If you already own a FIPS-certified USB crypto token (such as HYP2003, ePass2003, or ProxKey), you do not need to spend extra money purchasing a new USB token every time your certificate expires.

At OMYA INFOTECH, we initiate your paperless renewal through Aadhaar OTP, clear out expired keys from your existing token, and download the brand-new Class 3 certificate directly onto your hardware token in minutes.

Save Token Costs

Save up to 40% on total expenses by eliminating redundant token hardware charges.

Free Remote Setup

Our technicians provide remote AnyDesk support to test and register the renewed DSC.

COMPREHENSIVE SUPPORT

What Is Covered in Our Tech Support?

We solve portal errors, driver conflicts, and browser signer bugs so you never miss a filing deadline.

Token Driver Installation

Official, virus-free drivers for HYP2003, ePass 2003, ProxKey, and mToken on Windows 10/11 64-bit and macOS.

MCA V3 Portal Association

Fixing "Failed to create connection with signer utility", Java runtime path, and associating DSC with MCA V3 user login.

emSigner & GST Setup

Resolving "emSigner service not started", websocket port blocked errors, and registering DSC on the GST portal.

eTendering & GeM Setup

Browser component configuration, pop-up exceptions, and PKI card reader service enabling for CPPP and GeM portals.

PIN Unblocking Assistance

Guidance on token Admin PIN unblocking and initialization if user PIN attempts are locked or exhausted.

Live AnyDesk Support

Instant one-on-one live remote connection by senior DSC engineers to troubleshoot complex computer issues.

RENEWAL REQUIREMENTS

Documents for DSC Renewal

Identical paperless process to fresh issuance. Fast & straightforward.

Quick Renewal Checklist:

Applicant PAN Card: Clear copy of individual or director PAN.

Aadhaar Card: Mobile number linked with Aadhaar for instant OTP.

Existing USB Token: Plugged into your computer with known user PIN.

Organization Proof (if Org DSC): GST, Board Resolution, or COI.

15-Second Video: Short video recording on mobile reading online code.

Remote Connection: AnyDesk installed for remote token download.

FAST & EFFORTLESS

Renew in 3 Easy Steps

Same-day turnaround to keep your operations continuous.

Submit Renewal Request

Share your PAN, Aadhaar, and token model with our renewal support team.

Aadhaar OTP & Video

Authorize paperless eKYC via OTP and record the quick 15-second verification video.

Remote Token Download

Our engineer connects via AnyDesk to initialize the old token and download the new certificate.

FREQUENTLY ASKED QUESTIONS

DSC Renewal & Support FAQs

Frequently asked questions about token reuse, expiration dates, and troubleshooting.

Can I renew my DSC before the current expiration date?

Yes! It is highly recommended to initiate renewal 7 to 15 days before your certificate expires so you don't face sudden lockouts during urgent portal filings or tender submissions.

Can an expired DSC still be renewed on the same token?

Yes. Even if your DSC expired months ago, as long as your USB token is a recognized FIPS 140-2 model (HYP2003, ePass2003, ProxKey) and in functional condition, we can renew it on the same token.

What happens to the old certificate inside the token?

The expired certificate is safely overwritten or deleted from the token memory to make room for the new valid certificate and cryptographic keypair.

Do you charge extra for AnyDesk setup support?

No! Remote token downloading, driver installation, and basic portal association assistance are provided 100% free of charge with every renewal processed through OMYA INFOTECH.